FAQs

1. I am a solo traveler, can I join your trips?

Yes. Most of the travelers who join our trips and treks are indeed solo travelers – typically 3 out of every 4 people.

2. I am a single girl traveler. Is it safe for me?

Yes. Our trips are absolutely safe for solo or single woman travellers. Hundreds of solo female travellers have travelled with Muddie Trails and wrote many reviews also. You may check them on Google, Facebook and Events High.

3. Is there any age limit for your trips?

There is no pre-defined age limit. Anyone who can travel with an open mind, who can socialize in a group, and has minimum fitness needed for the trek/trip can join irrespective of the age.

4. What type of transport do we use?

We take typical tourist vehicles like tempo traveler, mini-bus, Innova, Sumo, etc. which are good to travel to every nook and corner of India. Most of our places are offbeat with bad roads, deep into the mountains or valleys. So this mode of traveling suits best for us.

Note that these vehicles won’t provide the luxury of a sleeper or semi-sleeper buses which are meant for point-to-point travel between cities.

5. What is the group size for a trip?

The typical group size is 10 to 12 travelers. However, based on the popularity of the destination or the rush on a given weekend, the group size may increase to 20 to 30 travelers.
Note that the capacity of homestay or campsite also plays a part in group size. Places like Gokarna, Dandeli, etc. can accommodate more people.

6. Will the trek be difficult for a first-time trekker?

Most of the treks organized by Muddie Trails are Easy. Having said that, first-timers are advised to try Easy or Moderate level treks. The activity level is mentioned on the trip page – Easy, Moderate, or Difficult.

7. Is there a separate accommodation for male and female?

Yes. We always give separate stays for men and women. Most of our trips have a stay of 2 or 3 sharing or Dormitories. However, if you have a special request, you can always check with Muddie Trails before booking.

8. Is there same stay possible for a couple?

For couples or small families, we try to give a common stay to maintain their privacy. This is possible for most of the destinations. Contact Muddie Trails before booking.

9. What is the last date of booking?

There is no last date of booking. We have limited slots for any trip. Once those slots are taken, we shall close the tickets.

Remember one golden rule of travel – If you think you will decide to travel later, high chances you will end up at home.

10. Is the ticket transferrable if I am unable to join?

You may postpone your ticket to future dates by informing Muddie Trails at least 48 hours before the trip. Alternatively, if you cannot make it to the trip, you can transfer your ticket to your friend anytime before the trip starts.

11. Do we have washrooms?

We always have washrooms. Not just that, we work closely with our home stays and campsites to maintain them in a clean and hygienic way. If there is any exception, we clearly mention about the kind of washrooms in the Itinerary or Inclusions section.

12. what kind of food do you provide during the trip?

We mostly provide local food as per the destination. However, in most of the places we provide food that is universal like Chapati, Rice, Curries, Dal, etc. Where ever possible, we provide non-veg too. Please refer Inclusions section of your trip to know more.

13. Can I join directly at the trek location/homestay? Will there be any reduction in the cost?

Yes, if your pick up point falls en-route our exit from the city, you can surely board on the way.

14. Can I board on the way?

Yes, if your pick up point falls en-route our exit from the city, you can surely board on the way.

15. How will I get the information on pickup points & timings?

Pick up points, Things to Pack, Inclusions, Exclusions of the trip are given in the “Basics” tab of the trip/trek.

16. What’s the cancellation/refund policy?

For most of the weekend trips, you can cancel 48 hours before the trip start time. You can also postpone without any penalty 48 hours before the trip start time.
These policies differ for long backpacking trips like the Himalayas or North East. Please refer to the “Terms & FAQs” tab for the exact refund policy of your trip.

17. Are there any hidden charges?

Not really. Muddie Trails is registered under GST as per government regulations pertaining to travel companies. GST will be added on every ticket. Apart from this, you may check Inclusions and Exclusions to have a clear picture of your charges for the trip.

18. Are your treks good for children?

Most of the treks/trips marked as Easy or Moderate are good for children too. There could be a discount for children below 10 years of age based on the destination. Please check with Muddie Trails before booking.

19. What medication should I carry?

You may carry your personal medications. Our Organizers carry medicines for general ailments as part of a first aid kit. However, if you are allergic to any specific medicine, we advice you to carry your own.

20. What documents should I carry?

A valid photo identity proof is a must for all our trips. It should have the same name you entered while buying your ticket for the trip. For some trips, especially Himalayas and North East, we specially mention extra documents to carry. Please refer to the “Things to Pack” section of your trip.

21. Will there be a mobile network?

Most of the offbeat places we travel have limited or no mobile network. Travelers usually love the fact that they cannot be reached while traveling. If you have concerns of being connected, you may contact Muddie Trails before booking to know about the network scenario of your trip.

22. When will I get a T shirt?

If you sign-up for your 3rd trip with Muddie Trails, we will gift you a t-shirt as a token of love. From here on we will gift you a t-shirt for every multiple of 3. Sixth, Ninth, Twelth trips, etc.

If you have taken Hulk membership, you are eligible for a t-shirt at the beginning of the first trip itself along with the pattern explained above.

23. I have more specific questions on a trip. Where will I get my answers?

Every trip/trek has its own FAQs listed as part of the “Terms & FAQs” tab. Please refer to that section for more information on your trip. If you have more doubts, please contact Muddie Trails by https://muddietrails.com/contact/

Still have any more questions?

Feel free to contact Muddie Trails on [email protected] or 9606609040 if you have more questions.

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